You can return within 14 working days of receipt of the goods, the date of the postmark applies. Purchases of reduced goods, e.g. from sample sales, Black Friday deals or other discount campaigns are excluded.
Before returning the items, please make sure that all items are in the condition in which you received them.
How to return your items to us:
1. Make sure the returned product is in its original condition.
2. Pack your product in the original shipping box or other strong box and attach the packing slip.
3. Please fill out the return form completely and enclose it with your package. If you are unable to print out the return form, please enclose the delivery note so that we can allocate your return. The return is at your own expense.
Address for returns:
Maison Mollerus AG Auslieferungslager Grüttingerstrasse 35 78315 Radolfzell GERMANY
As soon as your package has reached our house, please allow 3 to 5 working days for the processing of your return. Once your return has been successfully processed, you will receive a confirmation email and your refund. The repayment is always made using the payment method you have chosen. If necessary, we will contact you separately for the repayment to your account.
Bags & Accessories
Free delivery worldwide
14 days right of return