Refund policy



You can cancel your contract within 10 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item is sufficient to comply with the revocation period. The revocation is to be sent to:

Maison Mollerus AG
Seestrasse 74/78
8703 Erlenbach ZH

Tel: +41 (0) 44 829 28 67
Fax: +41 (0) 44 829 28 66


In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or can only do so in part or in a deteriorated condition, you must compensate us for the loss of value. You do not have to compensate us for any deterioration of the goods caused by the intended use of the goods. You only have to pay compensation for the value of the use made of the goods if you have used the goods in a way that goes beyond the examination of the characteristics and functioning of the goods. By "testing the properties and functionality" we mean testing and trying out the respective goods, such as is possible and customary in a retail store. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.

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